Social Media Release: Verizon Business Deepens IP Capabilities That Enable Telework

New VoIP Features Boost Flexibility, Mobility and Cost Savings for Organizations Seeking to Untether Workers

April 01, 2009

OVERVIEW

Verizon Business today announced new voice-over-IP (VoIP) capabilities to help organizations employ telework as a strategy to do more with less, enhance workforce mobility and productivity and achieve environmental objectives.

New enhancements to Hosted IP Centrex, its premier “in-the-cloud” VoIP service, are designed to make it easier for enterprises to deploy telework solutions for anytime, anyplace productivity.

Learn more about the power of Unified Communications & Collaboration technologies. Explore the opportunities and benefits that are driving UC&C adoption to propel business growth and efficiency.

• Addition of the company’s Burstable Enterprise Shared Trunks (BEST) capability, which allows customers to use idle VoIP capacity in one location to accommodate an increase in traffic in another, enabling enterprise-wide cost savings.
• Ability to make the virtual office a reality for remote workers by allowing a softphone to function as a business line which eliminates the need to purchase IP phone equipment, in addition to allowing users to manually register their physical location for E-911 purposes.
• Capability for businesses to establish a local presence without the brick and mortar investment by provisioning local business numbers for teleworkers that are in business markets strategic to an enterprise.

SUPPORTING QUOTES AND STATISTICS

• “Whether companies want to reduce real estate costs, improve productivity, increase customer and employee satisfaction or reduce carbon emissions, the tools exist today for businesses to do the job right,” said Blair Crump, group president of Worldwide Sales for Verizon Business. “By thinking outside of the box – or in this case the physical office cube – companies can transform their operations to establish a more global presence, or a more local presence, as their business requires while controlling costs.”
  Blair Crump, group president of Worldwide Sales for Verizon Business
• “The technology and business climate are ripe for telework,” said Nancy Gofus, senior vice president of global business products for Verizon. “As the leading global managed security leader and pioneer developing and delivering IP-based applications, Verizon Business offers the expertise and the tools for our customers to employ telework strategically and securely across an enterprise. We can manage and protect corporate data across an extended enterprise while eliminating the need for travel to-from-and beyond the traditional workplace, helping our customers to adopt new business practices that make sense today.”
  Nancy Gofus, senior vice president of global business products for Verizon
• “We are currently receiving three times the volume of employer inquiries than we did two years ago. Mainstreaming telework will enable employers to avoid lay-offs and provide the foundation for employment stability and future growth.” www.telcoa.org
  Chuck Wilsker, president of The Telework Coalition

WorldatWork 2009 REPORT

In its Telework Trendlines™ 2009 report, the HR association WorldatWork found that the total number of U.S. teleworkers – employees, contractors and business owners – has risen 17 percent from 28.7 million in 2006 to 33.7 million in 2008.

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