Calling Cards

Verizon Business’ reliable, feature-rich calling cards offer competitive rates

Give your employees the convenience of Verizon Business' feature-rich calling cards. Your enterprise will benefit from volume discounts and the simplicity of a single contract and vendor for your global employees.

Calling Card Benefits

  • Toll-free access numbers in many locations
  • Voice prompts
  • Multiple calls — without re-entering access numbers
  • Fraud protection
  • Around-the-clock customer assistance
  • Ability to call the U.S. from 140 countries and between 80 countries
  • Customized and private-label cards
  • Easy tracking and billing with accounting and ID codes

U.S. Calling Card

Domestic Card is easy to use and feature rich, meeting the needs of traveling employees. The card delivers outstanding reliability and competitive rates.
See Features

Global Card

The Global Card extends to areas around the world and is perfect for anyone who is traveling or living overseas. With powerful calling features similar to the U.S. Card, the Global Card also allows you to choose the card’s language, voice prompts, invoicing currency, fulfillment, and customer service.
See Features

Feature-rich calling cards for the world

  U.S. Card Global Card
Features
Direct operator access
Error correction
Multiple-call (# re-origination)
Toll-free access numbers
Card portability
Card selectability
Card number transportability
Private-label and custom cards
Universal range privileges
Custom range privileges
Number exclusion
Alphanumeric translation
ID and accounting codes
Fax and data access via Worldwide Access
Fraud protection
In-language voice instruction
In-language fulfillment
Number exclusion
Conference calling
Direct customer service access
Verizon paging
Dialing Plans
Private dial plans
Airfone calling
In-country dialing plan
Speed dialing
Billing
In-currency invoicing
In-language invoicing
Bill to international address
Bills via GCS
Directed billing
Bills via NCBS

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Access Numbers

Use the alphabetical listing to select the first letter of the country from which you need access numbers.

A | B | C | D | E | F | G | H | I | J | K | L | M | N | P | Q | R | S | T | U | V | Y | Z |

Place a U.S. Domestic Call

  1. Dial 1-800-999-9000 from within the U.S.
  2. Dial your card number and pin.
  3. Dial 0 + Area Code + Phone Number or
    Your Private Dial Plan Number or
    011 + Country Code + Number or
    Use Your Card Features.

Place an International Call

  1. Dial the Domestic Card with the Worldwide Access number for the country you are in.
  2. Dial your card number.
  3. Dial the number you wish to reach or wait for a Verizon Business operator to complete your call.

Calls to the U.S. and Canada

  • Dial 0 + area code and number or
  • Dial your Private Dial Plan number

Calls to all other countries

  • Dial 011 + international number or
  • Dial your Private Dial Plan number

Country-to-Country Calling

Countries that allow calling within the country and between countries are identified with a (CC). Note: Restrictions may apply.

Call Flow Change for Axtel Domestic Card with International Worldwide Access Collect Access Number

The call flow for the Axtel Domestic Card with Worldwide Access Collect Access number (01-800-021-1000) has been changed to prevent pranksters from generating un-billable calls and harassing Operator Services. These calls are now routed to an automated ARU for termination as opposed to having the Spanish queue handle it manually. Callers must enter a valid terminating number before a "live" Operator can be reached. Here is the call flow:

  • Dials using the Domestic Card using Worldwide Access Collect Access number 01-800-021-1000.
  • Hears the Domestic Card with Worldwide Access greeting and menu options (in Spanish).
  • A script will instruct you to press "1" to make a collect call.
  • You are then routed to the automated ARU after pressing "1."
  • The ARU will ask you to enter the terminating number.
  • You must enter a valid terminating number before an Operator can be reached. (After entering a valid terminating number, an Operator can be reached by pressing "0" or letting the call time out.)

If an invalid terminating number is entered, you will be prompted to check your number and try again and then routed to dead air after the error message is heard.

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Footnotes

a Automation available from most locations.
(CC) Country-to-country calling is available.
+ Not available from all phones.
# Available from pay phones only.
## Available from pay phones, hotels, and ports of entry only.
* Wait for second dial tone.
^ International telecommunications carrier.
^^ Not available from public pay phones.
~ Public phones may require deposit of coin or phone card for a dial tone.
% Available from most major cities.
~~ Prepaid calling card service only.
@ Service not available per PTT at this time (applies to all U.S. carriers).
! Service not available at this time because of fraud blocks.
> Regulation does not permit Intra-Japan calls.
++ Service available ONLY from city post offices.
** You cannot place a country-to-country call if you are using a Teleco phone.
(=) No Prepaid Card access; only post-paid calling is allowed.
< Service limited to public telephones/payphone, airports, bus terminals, and hotels.
& Service available from ports-of-entry at the airport and the cruise ship terminal; 1 phone call each
Guam, Northern Mariana Islands (CNMI also known as Saipan), Canada, Puerto Rico, and U.S. Virgin Islands are considered Domestic Access locations.

Other Notes:

ARUBA
Service is available from ports-of-entry at the airport and the cruise ship terminal; 1 phone call each.

IRELAND
Northern Ireland (Belfast) uses the United Kingdom access number (0800-279-5088).

KOREA
Military Access temporarily blocked from Osan and Kunsan Air Force Bases.

SAUDI ARABIA
Country-to-country calling is limited to the following 16 countries: Afghanistan, Bahrain, Bangladesh, Canada, Egypt, Germany, Italy, Jordan, Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, and the United States of America.

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Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to aggressively expand our service availability around the world. Please consult your Verizon Business representative for service availability. Contact us