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Verizon Business Agency-Specific Contacts

The following table provides Verizon Business points of contact for FTS2001 Bridge customer inquiries or requests. Each agency has been assigned a specific Verizon Business agency specific representative to handle the initiation of all new services and changes to existing service. The agencies and their assigned specific representatives are accessible through the search function tool below. For each of the other types of requests or inquiries, a single contact point will serve all agencies. These contact points listed in the table, will connect the customer with Verizon Business internal systems designed to provide immediate access to the information or service requested.

Agency-Wide Contacts by Type of Request
Type of Request	Phone #
New Services	Contact your Account Team
Changes to Existing Services	Contact your Account Team
Maintenance and Repairs	1-888-FTS-SVC1 (387-7821) - Select Option 1, Option 1
Status of Outages	1-888-FTS-SVC1 (387-7821) - Select Option 1, Option 1
Service Orders	Contact your Account Team
Billing Inquiries and Disputes	1-888-FTS-SVC1 (387-7821) - Option 3

Search For Verizon Business Agency-Specific Contacts