Maintain high availability and security of many leading packaged applications
We have more than 10 years of hosting experience and currently manage more than 50 world-class applications. We have the trained staff, management tools, and operational processes to help your entire configuration run smoothly, around the clock.
Verizon Business can manage web, middleware, and database applications from such leading vendors as Microsoft, Oracle, BEA, IBM, Sun, Citrix, Macromedia, and others.
Mission-critical, around-the-clock managed services:
- Provides one-stop shopping for all your application needs including software licensing, vendor management, and around-the-clock application management
- Keeps your applications current and secure with version upgrades and continuous patch management
- Scales to grow with your business
- Puts the experts, tools, and processes in place to help enhance application performance
- Helps manage your business applications cost-effectively
Choose from Three Tiers of Management Services
Application Management
Provides all the essential services needed to maintain applications.
- Evaluation and interoperability testing
- Hardened build
- Installation and configuration
- Licensing and vendor management
- Administration
- Comprehensive monitoring
- Complex troubleshooting
- Security, including continuous patch management
- Backup and restore services
Advanced Application Management
Adds performance management and optimization services for Oracle, Microsoft SQL Server, BEA WebLogic, Microsoft Exchange, and Interwoven including:
- Performance monitoring
- Capacity trending and reporting
- Application tuning and configuration analysis
Application Support
A hybrid model that allows you to maintain control of non-standard or proprietary applications while still taking advantage of our infrastructure management tools, around-the-clock staffing, processes, and administration expertise.
- Basic troubleshooting, installation, and maintenance
- Application installation and configuration based on customer guidelines
- Enterprise monitoring infrastructure with customer-alert notification
- Server reboots upon request
- Service/process restarts upon request
- Backup and restore services via Smart Backup
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