911 Services

Verizon Business emergency services - trusted

Providing accurate and dependable access to public safety is critical. Across the United States, many police, medical and fire departments, and state and municipal governments rely on Verizon Business’ 911 services. We have the track record, the comprehensive service offering, and the national presence to help your organization handle emergencies.

Verizon Business 911 Services

• Accurate — get the contextualized, actionable data you need to do your job when every second counts
• Time-tested — we have been in the 911 business since its inception
• Accessible — through a single point-of-contact for both wireline and wireless 911 service
• Future-resistant — state-of-the-art implementations build in migration paths to future technologies

Our Emergency Response Center Infrastructure

When looking at a 911 vendor, it is important that you have all your bases covered. Verizon Business can offer you everything you need for a strong, viable, 911 Center, including:

• Network Solutions
  • Dedicated 911 trunks
  • Mated Tandems for Selective Routing—providing redundancy
• Database Solutions
  • ALI Database Administration—MSAG valid records
  • Storage and Processing
• Premises Equipment (CPE)
  • Call Center solutions designed to speed emergency call-taking
  • CTI-based answering platforms
  • Mapping
  • Voice recorders
  • Management information systems
  • PSAP Furniture