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Manage Your Telecom Expenses and Inventory Better with iTEMS


iTEMS Makes it Possible to Control Costs and Operate More Efficiently

Integrated Telecommunications Expense Management Services (iTEMS) help you gain more control of your wireline and wireless telecom expenses and inventory. Designed for businesses with individual needs, iTEMS allows you to manage telecom expenses across the board. It provides ease of use and helps you efficiently manage your communications and associated expenses, giving you higher visibility and better control of your services. Simply put, iTEMS gives you the power to save time and control costs.

Better Control Your Inventory

The iTEMS interface increases visibility and gives you deeper insights into your telecommunications services and their related costs. iTEMS allows you to:

  • Provide standard and ad-hoc reporting for inventory, invoice and financial data.
  • Capture detailed data that lets you control valuable telecommunications assets and manage network planning and refresh programs.
  • Provide visibility and reporting of telecommunications costs by department, to enable automation of general ledger accounting.
  • Associate all mobile devices and services to a specific user in order to provide asset and financial reporting for each user in your Enterprise.

Control Costs

iTEMS can help you control your telecommunications expenses by giving you increased visibility and control over your telecommunications invoices. iTEMS interface helps you to:

  • Review invoices for billing accuracy across all of your telecommunications vendors.
  • More efficiently process your telecommunications invoices.
  • Determine if your end user's services fit their usage patterns, reducing waste and controlling your mobile services costs.
  • Allocate pooled costs across departments based on actual usage.

Operate More Efficiently

Automating your processes is critical for greater efficiency, improving visibility and enabling your teams to focus on more strategic projects. With the iTEMS interface, you can:

  • Automate manual processes for achieving invoice retrieval, review, audit, acceptance and cost allocation.
  • Empower end users with assistance in ordering mobile services.
  • Automate functions such as processing disputes, preparing electronic feedback to the customer for bill payment, and preparing separate electronic GL feed as required.

Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to aggressively expand our service availability around the world. Please consult your Verizon Business representative for service availability. Contact us