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Professional Services

The best minds for the biggest challenges

Accelerated global expansion, multiple network infrastructures, an increasing number of applications, compliance issues and growing security threats are even more challenging given the never-ending pursuit to cut costs. The complexities of your extended enterprise can stress your internal resources and divert focus from your core objectives. Verizon Business can help.

Experience that helps drive successful business outcomes

With extensive experience planning, building, managing and securing communications solutions for global companies and government agencies, our Professional Services consultants bring a wealth of skill and understanding to even the most complex challenges.

End-to-end support

Our expertise reaches across your organization – from your IT infrastructure, across your network to employees, partners and customers around the world.

Flexible delivery models

We can help you across the full lifecycle – from start to finish – or anywhere in between. We can provide an experienced workforce, whether on a project basis or long-term outsourcing arrangement. And we can provide our services as a stand-alone consultation or as part of a multi-faceted enterprise initiative.

Vendor-neutral services

Our consultants have expertise in a broad range of vendors including Akamai, Alcatel-Lucent, BEA, Cisco, Check Point, Microsoft, NEC, Nortel, Red Hat and Siemens. We help you find the right solution – assessing the strengths and abilities of each vendor.

Extensive experience that extends beyond the network

Verizon Business owns and operates one of the most expansive IP networks in the world. Lessons learned from managing this network and working with tens of thousands of enterprise and government organizations have created a deep knowledge base that we apply in all our professional services engagements.

Network Integration and Engineering Services – For more than 15 years our professional services team has provided engineering, integration services and project/program management for global enterprises and government agencies..

Security Solutions – Verizon Business is a leading provider of Managed Information Security Solutions. We have over 1,100 security experts around the globe who provide managed information services for 78% of the Fortune 100. Our Professional Services team leverages this expertise to better understand and address the dynamic threat landscape that you face each day.

Contact Center Solutions – With more than 20 years of experience, we have helped customers architect, design and implement solutions utilizing everything from intelligent routing and IP integration to virtual contact centers and advanced speech services.

IT Services – We’ve been hosting servers and applications for over 10 years and our experts collectively hold more than 600 certifications from leading vendors. Our experienced professionals and world-class facilities currently support over 5,000 servers powering over 50 internal and web-based applications.

IP Communications – Verizon Business can leverage our experience from an extensive history with TDM networks and 10 years of migrating companies to IP networking to help you navigate the process of convergence and unified communications. We can help you assess your readiness, plan, execute and manage VoIP and converged applications. Our strategy towards VoIP was recognized by Forrester in 2007 as Best-in-Class.

End-to-end Expertise

We have over 2,700 Professional Services personnel in more than 30 countries with the ability to design solutions and execute in any phase of the project lifecycle. Whether it’s a readiness assessment, proof-of-concept validation, or optimization strategy—our team can provide solutions that range from simple and repeatable to highly customized engagements

  • Consulting
    • Asset Discovery & Documentation
    • Infrastructure Assessment
    • Network Architecture & Design
    • Security Consulting including forensics and threat analysis
    • IP migration strategies
  • Integration
    • Software Development & Integration
    • Systems & Network Integration
    • Platform Configuration
    • Security Implementation
    • Project Management
  • Lifecycle Management
    • Program management office
    • Project management
    • Engineers
    • Staff Augmentation

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Delivering expertise when and where you need it most

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Flexible engagement models

We can help you from start to finish across the technology lifecycle or you can bring us in at any point in between.

  • Stand alone engagements or as part of a multi-faceted enterprise initiative
  • Customized parameters to meet your needs
  • Standardized processes that can be rapidly implemented

Plan

Through strategy workshops and assessments, we can help you plan and develop an approach that will allow you to accomplish your short and long-term goals. Having a well thought out plan for why and how to adopt new IT solutions is critical to the solution’s success.

Design

Determining what the solution is and how it can be customized for your business is essential. In this stage we translate strategy into a solution, taking into consideration current investments in order to improve the implementation and outcome.

Implement

We can help you execute your plan on a global scale. With extensive implementation, integration, management, and outsourcing capabilities – plus expert teams based around the world – we are able to implement global solutions using proven methodologies and best practices.

Manage

Our support doesn’t have to stop at implementation. Use our teams as an ongoing resource to help you manage your systems moving forward. Our experts can be extensions of your team, allowing you to do more without adding headcount or capital investments.

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Services and/or features are not available in all countries/locations, and may be procured from in-country providers in select countries. We continue to aggressively expand our service availability around the world. Please consult your Verizon Business representative for service availability. Contact us