Hosting Professional Services

Enhance, test, and secure your e-business and application performance

Smart Center Security Services	Network-Based Vulnerability Assessment Simulates a "hacker attack" to assess client vulnerability to externally generated network-based security threats Utilizes a known database of hacker attacks, misconfigurations, and other network-based threats Runs powerful, repeatable, automated external scans of your managed servers with actionable results and "fix" recommendations Host-Based Vulnerability Assessment Performs a comprehensive internal audit of your servers to help detect unacceptable security practices and suspicious activities Checks each server against our security policies Suggests changes to provide a point-in-time evaluation of op/sys level security Includes detailed, custom report on vulnerability findings Assesses severity of vulnerabilities Recommends fixes Application-Based Vulnerability Assessment Point-in-time evaluation of customer content and application-layer security by emulating end-user activity Identifies vulnerabilities exploitable by e-shoplifting, parameter tampering, and cookie poisoning Our security experts interpret results and provide recommendations RSA SecurID® Smart Center Secure Authentication Uses two-factor authentication with a powerful time-based algorithm Helps secure mission-critical data from unauthorized remote access Host-Based Intrusion Detection Early-warning system helps detect attacks on individual hosts Checks critical system files for suspicious changes Helps detect intrusions on the server in real time Detects multiple failed log-in attempts Smart Center Antivirus Protection for Windows Helps protect Windows operating systems from malicious code, including Trojans, viruses, worms, and blended threats Applicable for all Windows server types—Web, application, and database servers Monitors servers in real time Upon virus detection, customer is notified and infected files are quarantined locally and disinfected Smart Center SSL Certificates Provides VeriSign SSL protection Allows visitors to verify site authenticity and communicate securely using SSL encryption Helps protect confidential information from interception and hacking
Testing Services	Functional Test verifies all site links, buttons, formatting, and navigation Performance Test analyzes site performance under peak traffic conditions Identifies application issues and bottlenecks
Staging Services	Provides cost-effective, pre-production, and content-staging solutions Helps reduce the likelihood of problems ISO 9001:2000 staging environment helps reduce errors Helps improve time to market
Change-management Services	Provides consistent and accurate deployment of site changes Organizes efforts of multiple development groups Tracks changes made to the site source code Provides immediate rollback capability Helps redeploy applications or move physical equipment during migration from staging environment to production environment
Results-Measurement Services	Performance Monitoring Leverages Mercury Interactive’s Topaz Managed Services and Keynote Perspective to measure site performance Provides insight into end-user experience Measures URL access time Identifies bottlenecks and performance problems Provides comprehensive benchmarking Website Usage Reporting Fully-managed usage reporting solutions based on WebTrends® Reporting Center™ Comprehensive reporting on web servers located in a Verizon Business Smart Center Identifies frequently requested pages, top entry and exit pages, and referring search engines Helps you analyze usage patterns

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Get instant access to critical information

Our easy-to-use, self-service portal lets you view, interact with, and manage critical information on your managed site, around the clock. Client Central is available to all U.S.-based hosting customers and included at no additional charge.

Easy administration

It's all at your fingertips, through our easy-to-use, online portal:

• Open trouble tickets and view status
• Administer users and passwords
• Review data center access lists for colocation customers and more

Evaluate performance

Review backup information, bandwidth usage, and load balancing information for deeper insight.

Scalability planning

Client Central stores six months or more of data so you can perform trend analyses and forecast resource needs.

Control costs

There's no need to develop your own monitoring solution.

Additional services for IP Application Hosting customers

• Reboot servers
• Manage monitors and load balancers
• View overall site health, firewall utilization, and performance statistics
• View security information such as firewall rule sets, security advisories, reports, and more

Log-in to Client Central

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Build your business on world-class infrastructure

With more than 200 Data Centers in 23 countries, Verizon Business provides extraordinary flexibility – anything from efficient colocation to fully managed web services and e-commerce – all backed by our stringent SLA.

Smart Centers for managed services

World-class facilities deliver management services that provide security, availability, and performance for our Enterprise Hosting customers.

Data Center Colocation solutions

Our centers deliver connectivity and dedicated infrastructure for customers who want the flexibility to administer and access their equipment. Fully embedded in our network, these centers also provide customers the option of managed services such as:

• Managed Routers
• Managed Firewalls
• Onsite technical support services
• Server monitoring
• Business continuity solutions
• Managed storage
• Data backup and restoration

Security is paramount

• High levels of physical security at data centers
• Network security including intrusion protection
• Options for a layered security approach with firewalls, VPNs, virus screening and protection, security consultation and assessments, and more

SAS 70 Certification

We are committed to ensuring appropriate controls over our processes to help our colocation and managed hosting customer’s needs. To this end, our Premium Data centers and our worldwide Smart Centers complete SAS 70 Type II examinations annually.

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The highest speeds available over IP

• With more than 1Tbps aggregated backbone capacity in North America, our network carries data traffic at speeds up to 10 Gbps in the U.S. and 2.5 Gbps in Europe.

High availability

• Redundant network connections
• Support services ranging from load balancing to enhanced monitoring, stand-by databases, and dynamic failover

Extraordinary flexibility

• Your IT staff or Verizon Business' hosting professionals
• Your equipment or ours
• Technology independent
• Vendor independent

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Put our extensive footprint to work for your business

Large and small, our customers cover a wide range of industry sectors, from engineering to pharmaceuticals, and from retailers to governments. The experience that we have gained from working with these companies has given us an understanding of the issues and challenges different industries face.

Global reach, local presence

With more than 200 data centers worldwide, our Hosting Services can give your business a “local” presence in many countries around the globe.

Data Centers by Region

Europe  Asia/Pacific  Africa/Middle East  The Americas 

Europe Data Centers

Country	City
Austria	Vienna
Belgium	Brussels (2)
Denmark	Copenhagen
France	Paris (2) Lyon Marseille Strasbourg Nice Toulouse Lille
Germany	Frankfurt (2, plus one Smart Center) Langenfeld Dusseldorf Hamburg (2) Dortmund
Ireland	Dublin (2)
Italy	Milan (2)
Luxembourg	Luxembourg
Netherlands	Amsterdam (2) Rotterdam
Norway	Oslo
Spain	Madrid
Sweden	Stockholm
Switzerland	Zurich Geneva
United Kingdom	London (5, plus one Smart Center) Manchester Reading Glasgow Edinburgh Newcastle Birmingham Bristol Portsmouth Warrington Leeds

Asia/Pacific Data Centers

Country	City
Australia	Melbourne Sydney
Hong Kong	Hong Kong
Japan	Osaka Tokyo (1, plus one Smart Center)
Singapore	Singapore (2)

Africa/Middle East Data Centers

Country	City
Kenya	Nairobi
Namibia	Windhoek
South Africa	Johannesburg Cape Town Durban

The Americas Data Centers

Country	City
Canada	Toronto (3) Vancouver Calgary Montreal
United States
State	City
2 Smart Centers
California	San Jose
Maryland	Beltsville
14 Premium Data Centers
California	Los Angeles San Jose
Colorado	Denver
Florida	Miami
Georgia	Atlanta
Illinois	Westmont
New Jersey	Newark
New York	Elmsford
Massachusetts	Boston
Texas	Houston Richardson
Virginia	Ashburn Manassas
Washington	Seattle
17 Advanced Data Centers
Arizona	Phoenix
California	San Diego San Francisco West Sacramento
District of Columbia (D.C.)	Washington
Florida	Jacksonville Tampa
Illinois	Downers Grove
Michigan	Detroit
Missouri	St. Louis
Nevada	Las Vegas
New York	New York
North Carolina	Raleigh
Ohio	Cleveland
Oregon	Portland
Pennsylvania	Philadelphia
Utah	Salt Lake City
139 Standard Data Centers
Alabama	Birmingham Mobile Montgomery
Arizona	Phoenix (2) Tucson
California	Fresno Hayward Irvine Los Angeles (7) Menlo Park Rancho Cordova San Diego San Francisco (3) San Jose (2) Santa Clara
Colorado	Denver (2)
Delaware	Wilmington
Florida	Eatonville/Orlando Fort Lauderdale (2) Jacksonville (2) Miami (4) Tampa
Georgia	Atlanta (5) Augusta
Illinois	Chicago (5) Riverdale
Indiana	Evansville Indianapolis (2)
Iowa	Pleasant Hill
Kansas	Shawnee Mission Topeka
Louisiana	Baton Rouge New Orleans Shreveport
Massachusetts	Boston (2) Cambridge (2) Springfield (2) Waltham (2) Framington
Maryland	Baltimore Beltsville
Maine	Portland
Michigan	Grand Rapids
Minnesota	Cologne Minneapolis (3)
Missouri	Kansas City Springfield St. Louis
Mississippi	Jackson
North Carolina	Charlotte (4) Durham
New Jersey	Newark Trenton
New Mexico	Albuquerque
Nevada	Reno
New York	Buffalo (2) East Meadow Garden City New York (6) Rochester White Plains (2)
Ohio	Cincinnati Cleveland Hilliard Toledo Waynesville
Oklahoma	Oklahoma City (2)
Oregon	Portland (2)
Pennsylvania	King of Prussia (2) Philadelphia (2) Pittsburgh (2)
Tennessee	Chattanooga Memphis
Texas	Austin (2) Beaumont Dallas (8) Irving (2) Longview
Virginia	Reston Richmond (3)
Washington	Kirkland

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