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Fast Facts


Verizon Business Fast Facts

Vision: To be the premier communications partner to enterprises worldwide.

Mission: To deliver value through global capabilities, integrated service portfolios and employee commitment to a customer-first philosophy.

Values: To serve with integrity, respect, performance excellence and accountability.

Overview: One of three operating units of Verizon Communications, Inc. (NYSE: VZ), Verizon Business combines unsurpassed reach with managed services, security, mobility, collaboration and professional services capabilities to deliver global solutions that power innovation and enable its customers to do business better.

Headquarters: Basking Ridge, New Jersey.

Revenue: $21.2 billion in 2007.

Operations: 321 offices across six continents, including operations in 75 countries.

Employees: More than 32,000.

Advanced Technology

Global

  • More than 485,000 route miles.
  • Global IP footprint serving 2,700+ cities in 150 countries.
  • Advanced MPLS network delivering Private IP service in more than in 121 countries/territories.
  • Enterprise mobility offers more than 61,800 wired and wireless access points.
  • More than 200 data centers supported in 22 countries.
  • Five network operation centers and five security operation centers, including government network operations and security center.
  • DSL presence in 10 countries.

United States

  • Access to an additional 187,000 routes miles from Verizon Telecom.
  • Access to Verizon Wireless: 3G EVDO network covering more than 240 million people in 248 major metropolitan areas.

Market Strength

  • With the acquisition of MCI in January 2006, Verizon Business became a global communications and IT powerhouse with transformational IP-based products and services.
  • With the Cybertrust acquisition in July 2007, Verizon Business became the leading global provider of managed information security services.
  • Six consecutive quarters of year-over-year, pro-forma revenue growth.
  • Continued strong growth in strategic services,such as IP, Ethernet and managed services, which were up 23.5 percent from first quarter 2007.

World Class Capabilities

  • Next generation IP Products and IT Services:
    • Wired-to-wireless networking, information, security, hosting, managed services, application management, mobility solutions, business continuity, storage, unified communications and collaboration, on-demand services and more.
    • Integrated, flexible solutions with multiple platform and management options.
  • Local-to-global reach
  • World-class account teams, supported by highly-trained sales and support experts
  • Award-winning customer-first culture

Serving Customers Globally

  • Tens of thousands of customer relationships.
  • 98 percent of the Fortune 500.
  • Strength in financial services, retail, high-tech, healthcare, federal/state/local government and education.

Continuing Innovation

  • Like Verizon Wireless, the first with EVDO, and Verizon Telecom, the first to widely deploy fiber to homes, Verizon Business is founded on a history of innovation supported by a wealth of professional expertise.
  • In December 2006, Verizon Business joined an Asia-Pacific consortium to build the first next-generation undersea optical cable system directly linking the United States and China. The Trans-Pacific Express is scheduled to be completed in 2008.
  • More than 34,000 miles of Ultra Long Haul added on the U.S. network.
  • Verizon Business holds more than 950 technology patents.

Recent Awards and Mentions

Since its creation in January 2006, Verizon Business has received nearly 50 awards and recognitions worldwide from industry analyst firms, technology partners and industry groups.

Some highlights:

  • Gartner Research: Placement in the leaders Quadrant “Magic Quadrant for U.S. Network Service Providers, 1H08.” (T. Chamberlin, R. Mason, J. Pultz, Apr. 2, 2008)
  • Gartner Research: Placement in the Leaders Quadrant “Magic Quadrant for North American Help Desk Outsourcing Services, 2008.” (R.T. Matlus, W. Maurer, Feb. 28, 2008)*
  • Gartner Research: Placement in the Leaders Quadrant for Asia/Pacific Network Service Providers, 2007.” (T.C. Eng, Feb. 18, 2008)*
  • ATLANTIC-ACM 2008 Global Wholesale Carrier Excellence Award for best in class data quality. (February 2008)
  • 2007 Frost & Sullivan North American market Penetration Leadership Award for Managed Security Services. (December 2007)
  • Gartner Research: Placement in the Leaders Quadrant “Magic Quadrant for Pan-European Network Service Providers, 2007.” (N. Rickard, S. Morrison, Dec. 5, 2007)
  • 2007 Alcatel-Lucent Top Enterprise Sales Award. (November 2007)
  • China Telecom names Verizon Business Most Valuable Partner 2007. (October 2007)
  • 2007 Light Reading "Leading Lights" Best New Service Award - Public Company for Verizon Virtual Private LAN Service. (October 2007)
  • 2007 Heavy Reading Ethernet Provider of the Year Award for Market Leadership. (October 2007)
  • Avaya 2007 Alliance Partner of the Year Award. (October 2007)
  • Nuance Communications 2007 Service Provider Partner of the Year Award for customized speech services. (October 2007)
  • ATLANTIC-ACM awards Verizon its top ranking for Best in Class Wholesale Metro products for wholesale VoIP services. (October 2007)
  • Metro Ethernet Forum's 2007 European Carrier Ethernet Service Provider of the Year Award for Service Innovation. (October 2007)
  • Chief Learning Officer 2007 Vanguard Gold Award for leadership in enterprise learning and workforce development. (October 2007)
  • TeleGeography ranks Verizon Business' global IP network No. 1 as most-connected public Internet backbone network for the ninth consecutive year. (September 2007)
  • Speech Technology Magazine 2007 Star Performer Award for Verizon Business Hosted Interactive Voice Response Product Line. (August 2007)
  • Gartner Research: Verizon Wireless placement in the leaders quadrant “Magic Quadrant for U.S. Wireless Service Providers, 2007 (P. Redman, M. King, Aug. 8, 2007).*
  • Gartner Research: Placement in the leaders quadrant “Magic Quadrant for Global Network Service Providers, 2007 (N. Rickard, E. Paulak, Aug. 8, 2007).*
  • Genesys Labs 2007 Americas Partner of the Year for Contact Center Solutions (July 2007).
  • 2007 Frost & Sullivan Market Leadership Award for the North American Hosted Contact Center Market (June 2007).
  • Metro Ethernet Forum’s 2007 Carrier Ethernet Service Provider of the Year - National Category (June 2007).
  • Telemark Gold Award – Secure Data Transfer for Data VPN Services. (June 2007)
  • Verizon Business eBonding services recognized by Customer Inter@ction Solutions’ 2007 CRM Excellence Awards (May 2007).
  • 2006 Cisco Systems Global Managed Services Partner of the Year (May 2007).
  • 2006 Siemens Pinnacle Partnership Award (May 2007).
  • Telemark Best in Class – Customer Experience Award for Global Data VPN Services. (May 2007)
  • Telemark Diamond Award – Customer Support for Data VPN Services. (May 2007)
  • International Coach Federation Prism Award for excellence in organizational coaching and leadership development (May 2007).
  • 2006 Global Frost & Sullivan Award for Product Line Strategy – Enterprise Wide Area Networking (WAN) Services (March 2007).
  • Ranked No. 1 in overall strategy for voice over Internet protocol (VoIP), “Forrester Wave: U.S. Enterprise-Class VoIP Services, Q1, 2007,” Forrester Research study (February 2007).
  • 2007 Frost & Sullivan Market Leadership Award for Hosted Interactive Voice Response (IVR) Services (February 2007).

Disclaimer:

*The Magic Quadrant is copyrighted by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a specific purpose.